Try Nicereply for Zendesk
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Measure Satisfaction in Zendesk
Choose from a list of proven customer satisfaction metrics - CSAT, CES and NPS.
Customize your surveys
Place your survey at the bottom of every email or trigger it after resolving a ticket or a chat. Change its look and feel, too.
See data in Zendesk
Responses are pushed back into Zendesk as comments and custom field values. See your data in a handy sidebar widget.
